
Rating: 6.5/10
Overall Thoughts
Part One is essentially from Carnegie's book 'How to Stop Worrying and Start Living' whilst Parts Two, Three and Four are from 'How to Win Friends and Influence People'. So if you have read either one of those books, this book will be relatively useless. It is basically a condensed version of both books. However if you have read neither, I do recommend picking up a copy of this book.
As I mentioned in one of my previous reviews, while 'How to Win Friends and Influence People' is well-researched and documented, some of the advice/tactics may come across as too manipulative to be applied ethically. Religiously following the advice/tactics in Parts Two, Three and Four may possibly do more harm than good in the long run.
Summary of 'How to Enjoy Your Life and Your Job'
Part One: Seven Ways to Peace and Happiness
1) Find Yourself and Be Yourself: Remember, There Is No One Else on Earth like You
- To cultivate a mental attitude that will bring us peace and freedom, remember not to imitate others.
2) Four Good Working Habits That Will Help Prevent Fatigue and Worry
- Clear your desk of all papers except those relating to the immediate problem at hand.
- Do things in the order of their importance.
- When you face a problem, solve it then and there if you have the facts necessary to make a decision. Don't keep putting off decisions.
- Learn to organize, deputize, and supervise.
3) What Makes You Tired and What You Can Do About It
- Worry, tenseness and emotional upsets are three of the biggest causes of fatigue. Learn to relax while you are doing your work.
- Work, as much as possible, in a comfortable position. Remember that tensions on the body produces aching shoulders and nervous fatigue.
- Check yourself four or five times a day, and say to yourself, "Am I making my work harder than it actually is? Am I using muscles that have nothing to do with the work that I am doing?"
- Test yourself at the end of the day, by asking yourself, "Just how tired am I? If I am tired, it is not because of the mental work I have done but the way I have done it."
4) How to Banish the Boredom That Produces Fatigue, Worry, and Resentment
- Our fatigue is often caused not by work, but by worry, frustration, and resentment. We rarely get tired when we are doing something interesting and exciting.
- If you act "as if" you are interested in your job, that bit of acting will tend to make your interest real. It will also tend to decrease your fatigue, your tensions, and your worries.
- By talking to yourself every hour of the day, you can direct yourself to think thoughts of courage and happiness, thoughts of power and peace.
- By thinking the right thoughts, you can make any job less distasteful. Keep reminding yourself that getting interested in your job will take your mind off your worries, and, in the long run, will probably bring promotion and increased pay. Even if it doesn't do that, it will reduce fatigue to a minimum and help you enjoy your hours of leisure.
5) Would You Take a Million Dollars for What You Have?
- About 90 per cent of the things in our lives are right and about 10 per cent are wrong. If we want to be happy, all we have to do is concentrate on the 90 per cent that are right and ignore the 10 per cent that are wrong.
- There are two things to aim at in life: first, to get what you want; and, after that, to enjoy it. Only the wisest of mankind achieve the second.
- Count you blessings, not your troubles.
6) Remember That No One Ever Kicks a Dead Dog
- When you are kicked and criticized, remember that it is often done because it gives the kicker a feeling of importance. It often means you are accomplishing something and are worthy of attention. Many people get a sense of savage satisfaction out of denouncing those who are better educated than they are or more successful.
- Remember that unjust criticism is often a disguised compliment.
7) Do This and Criticism Can't Hurt You
- Never be bothered by what people say, as long as you know in your heart you are right.
Part Two: Fundamental Techniques in Handling People
8) "If You Want to Gather Honey, Don't Kick Over the Beehive"
- 99 times out of 100, people don't criticize themselves for anything, no matter how wrong it may be. Criticism is dangerous because it wounds a person's precious pride, hurts his sense of importance and arouses resentment.
- Instead of condemning people, let's try to understand them. Let's try to figure out why they do what they do. That's a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance, and kindness.
9) The Big Secret of Dealing with People
- Give honest and sincere appreciation.
- Appreciation is sincere whilst flattery is insincere. One comes from the heart out; the other from the teeth out. One is unselfish; the other selfish. One is universally admired; the other universally condemned.
- In the long run, flattery will do you more harm than good. Flattery is counterfeit, and like counterfeit money, it will eventually get you into trouble if you pass it to someone else.
10) "He Who Can Do This Has the Whole World with Him. He Who Cannot Walks a Lonely Way."
- Arouse in the other person an eager want.
- Before you want to persuade somebody to do something, pause and ask yourself: "How can I make this person want to do it?"
- If there is any one secret of success, it lies in the ability to get the other person's point of view and see things from that person's angle as well as from your own.
11) Do This and You'll Be Welcome Anywhere
- Become genuinely interested in other people.
- If we want to make friends, let's put ourselves out to do things for other people - things that require time, energy, unselfishness and thoughtfulness.
- If you want others to like you, if you want to develop real friendships, if you want to help others at the same time as you help yourself, keep this principle in mind.
12) How to Make People Like You Instantly
- Make the other person feel important and do it sincerely.
- How? When? Where? The answer is: All the time, everywhere.
- The unvarnished truth is that almost all the people you meet feel themselves superior to you in some way, and a sure way to their hearts is to let them realize in a subtle way that you recognize their importance, and recognize it sincerely.
Part Three: Ways to Win People to Your Way of Thinking
13) A Sure Way of Making Enemies and How to Avoid It
- Show respect for the other person's opinions; never begin by announcing "I am going to prove so-and-so to you." That's tantamount to saying "I'm smarter than you are. I'm going to tell you a thing or two and make you change your mind." It arouses opposition and makes the listener want to battle with you before you even start.
- If you are going to prove anything, don't let anybody know it. Do it so subtly, so adroitly, that no one will feel you are doing it.
- You will never get into trouble by admitting that you may be wrong. That will stop all argument and inspire your opponent to be just and fair and open and broad-minded as you are. It will make him want to admit that, he, too, may be wrong.
14) The High Road to Reason
- Begin in a friendly way.
- Scolding parents and domineering bosses and husbands and nagging wives ought to realize that people don't want to change their minds. They can't be forced or driven to agree with you or me. But they may possibly be led to, if we are gentle and friendly, ever so gentle and ever so friendly.
15) The Secret of Socrates
- In talking with people, don't begin by discussing the things on which you differ. Begin by emphasizing - and keep on emphasizing - the things on which you agree. Keep emphasizing, if possible, that you are both striving for the same end and that your only difference is one of method and not of purpose.
- The more "Yeses" we can, at the very outset, induce, the more likely we are to succeed in capturing the attention for our ultimate proposal.
- It doesn't pay to argue; it is much more profitable and much more interesting to look at things from the other person's viewpoint and try to get that person saying 'yes, yes'.
16) How to Get Cooperation
- Let the other person feel that the idea is his or hers.
- It is wiser to make suggestions and let the other person think about the conclusion, rather than trying to ram your opinions down the throats of other people.
17) An Appeal That Everybody Likes
- All people you meet have a high regard for themselves and like to be fine and unselfish in their own estimation.
- All of us, being idealists at heart, like to think of motives that sound good. So, in order to change people, appeal to the nobler motives.
Part Four: Ways to Change People Without Giving Offense or Arousing Resentment
18) How to Criticize and Not Be Hated for It
- Calling attention to one's mistakes indirectly works wonders with sensitive people who may resent bitterly any direct criticism.
19) Talk About Your Own Mistakes First
- Talk about your own mistakes before criticizing the other person. Admitting one's own mistakes - even when one hasn't corrected them - can help convince somebody to change his behaviour.
20) No One Likes to Take Orders
- Asking questions not only makes an order more palatable; it often stimulates the creativity of the persons whom you ask. People are more likely to accept an order if they have had a part in the decision that caused the order to be issued.
21) Let the Other Person Save Face
- Even if we are right and the other person is definitely wrong, we only destroy ego by causing someone to lose face.